FAQ

Yes, we are committed to offering our customers only the best authentic and 100% original products.

Please contact us at info@aparapremium.com if you believe that a product listed on our website does not meet these standards.

No, you don’t need to have an account to make a purchase.
All you are required to do is insert your banking details to ensure the payment is made.

A return must be logged within 7 days of date of purchase.

All products can only be accepted if it is in a re-saleable condition and if the original label or hangtag has not been removed and product is still in its original packaging. Any free promotional gift or accompanying item must also be included in the return. Due to hygienic reasons swimwear, face masks, face coverings, underwear and modesty items may not be retuned or exchanged unless there is some fault of material or a manufacturing default.

view the full returns policy here

Please contact orders@aparaprememium.com and the they will be in contact within 3 working days.

We will send you regular updates about the status of your order via emails and SMS. Once your order has left our warehouse, you can track its status using the tracking number sent to your email. for assistance, contact orders@aparapremium.com

View the full terms and conditions here

view the full privacy policy here